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Got a question? Hurricane Printing has an answer. Here you'll find answers to common questions our clients ask. Start by selecting one of the links below. If you don’t see what you need – call or contact us online.

  1. At what resolution should I save my photos and graphics?

    Resolution should be set to 300 dpi.

    Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

    Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

  2. Do I have to do anything different to my files?No! If you follow our industry standard guidelines your files will be ready for HD.

  3. Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives.

  4. How long does it take for you to complete my order?

    The amount of time needed to complete a print job can vary depending on stock, folding, scoring, binding, and the quantity of the job. We strive to complete all jobs as quickly as possible and often beat the needed turn around time. We do welcome rush jobs for an additional fee which will vary depending on the job.

  5. How much does the HD printing cost?You would think that a process that delivers such stunning results would be much higher than traditional print, but our streamlined state of the art direct to plate high def system allows us to keep costs down. In most cases it is comparable to the pricing you currently pay for traditional print.

  6. Is it that much better than the 175-300 line screen my current printer uses?We would love for you to hold one of our printed pieces up next to any other printing you have so you can see the difference for yourself.

  7. Is white considered a printing color?

    Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

  8. Tips on how to save your design files

    Make them print ready and acceptable for us to print.

    Saving your Corel Draw file as an Adobe Illustrator EPS
    • Embed all Images
    • Convert all your text/copy to outline fonts
    • Export as Illustrator EPS

    • Embed all Images
    • Convert all your text/copy to paths
    • Export as Illustrator EPS or PDF

    Saving your PageMaker file as an EPS
    • Embed all Images
    • Convert all your text/copy to outline fonts
    • Export your file as an EPS using the below settings:
    Postscript Level 2
    CMYK Mode
    TIFF format and

    You will need to have the full version of Adobe Acrobat PDF. If you don’t please download and use our Adobe Job Ready Program. If you do have the full version of Adobe Acrobat PDF please follow the steps below.
    Under File, Print, select Adobe PDF writer
    Under Properties select Press Quality and Save your PDF

  9. What file format should I use when submitting my electronic document for printing?

    PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

  10. What is HD printing?High definition printing uses second generation Frequency Modulation screening or FM which places tiny dots of ink spread randomly across the image surface. Which gives it far better resolution than traditional AM screening used by most print shops. Kodak Staccato software is advanced, second-order FM screening technology. Leveraging a 10,000 dpi laser, Kodak Squarespot thermal imaging technology delivers the resolution Staccato screening requires to reproduce very fine screen in a reliable and practical manner for routine daily print production.

  11. What is a proof and why is it important that I look at it?

    In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.

  12. What is the Pantone Matching System?

    The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

  13. Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, check out the Products & Services area in the Customer Service Section of our website.

  14. Why do the printed colors look different from the colors on my screen?

    In short, printers and monitors produce colors in different ways.

    Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

    When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

  15. Will the HD printing make bad art good?No it won't! If you have high quality files then HD printing will look spectacular. If you have low res files you will have low quality print no matter where or what kind of printing you have done.

  16. Will the HD process take longer to get my finished product?No! In some cases the HD process will actually speed the process a little due to faster drying times giving us the ability to handle your project sooner after the printing is complete.